Privacy Policy

Shameless Waxing LLC

Effective Date: November 14, 2026

Phone: (719) 649-7428

1. Introduction

Shameless Waxing LLC ("Shameless Waxing," "we," "us," or "our") respects the privacy of our clients, students, customers, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and retain personal information in connection with our services, website, digital products, professional training, and online booking systems.

This policy applies to our waxing services, lash extensions, tinting, tooth gems, other beauty services, educational programs, digital products, and business-related communications.

It also covers our upcoming booking and client management platform, Shameless Studio Manager, as its features become available.

2. Information We Collect

Depending on how you interact with our business, we may collect the following information:

Personal and Contact Information

Names, phone numbers, email addresses, birthdays, and other contact details provided during booking, registration, or communication.

Appointment and Service Information

Appointment dates, selected services, appointment histories, scheduling preferences, service notes, cancellations, and rescheduling information.

Intake and Consent Information

Information provided through intake questionnaires, service agreements, consent forms, and consultations. This may include health-related information voluntarily disclosed to help determine service suitability and safety.

Professional Training Information

Professional licensing details, registration information, training preferences, payment information, and contact details for training models when applicable.

Transaction Information

Purchase histories, payment amounts, transaction records, receipts, and applicable fees associated with services, training, and digital products.

Payments may be processed by third-party payment providers.

Photos and Videos

Photographs and recordings obtained when clients provide the applicable optional photography or video consent.

Website and Platform Information

Information related to website visits, browser and device activity, online forms, booking activity, and client account interactions.

3. How We Use Information

Shameless Waxing LLC uses personal information to:

Schedule, confirm, and manage appointments.
Provide requested services and maintain client histories.
Review intake information and service consent documentation.
Process payments, purchases, fees, and receipts.
Manage professional training registration and scheduling.
Deliver digital products and educational materials.
Respond to questions and provide customer support.
Administer applicable gift cards, loyalty programs, and referral rewards.
Communicate regarding appointments, scheduling, and account activity.
Send promotional communications where the appropriate consent or other lawful basis exists.
Maintain business records and comply with applicable legal obligations.
Evaluate website activity and marketing performance.

4. SMS and Electronic Communications

Shameless Waxing LLC currently uses GlossGenius to communicate with clients regarding appointments, scheduling, service updates, and other business-related matters.

Depending on the services and communication preferences available through GlossGenius, these messages may include appointment confirmations, reminders, scheduling changes, and promotional communications.

Upcoming Shameless Studio Manager Messaging

Shameless Waxing LLC is developing Shameless Studio Manager, a booking and client management platform that will support text messaging through Twilio.

The planned messaging system includes separate, optional consent choices for:

Transactional SMS: Appointment confirmations, reminders, scheduling changes, receipts, intake forms, and service-related communications.
Promotional SMS: Special offers, appointment availability, service announcements, and marketing communications.
Promotional Email: Marketing offers, business announcements, and other promotional emails.

These selections are designed to be unchecked by default. Promotional messaging consent is voluntary and is not required to purchase services or products.

The new consent component has not yet been integrated into the live client booking process. Consent recording and confirmation functionality must be completed before the new messaging program becomes operational.

SMS Privacy and Information Sharing

Shameless Waxing LLC does not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their own marketing or promotional purposes.

Authorized service providers, including GlossGenius and, when implemented, Twilio, may process information necessary to deliver and administer business communications.

Opting Out and Assistance

Clients may follow the opt-out instructions provided with messages from the applicable messaging service or contact Shameless Waxing LLC at shamelesswaxing@gmail.com or (719) 649-7428.

For the upcoming Twilio SMS program, clients will be able to reply STOP to opt out or HELP for assistance once these functions are implemented and verified.

Message frequency varies. Message and data rates may apply.

5. Email Communications

Shameless Waxing LLC uses email for appointment information, customer support, receipts, purchase confirmations, digital product delivery, training communications, and other business-related notifications.

Promotional email communications may be sent where permitted by applicable law and the customer's communication preferences.

Customers may request assistance with promotional email preferences by contacting shamelesswaxing@gmail.com.

6. Information Sharing and Third-Party Providers

Shameless Waxing LLC does not sell, rent, or provide client contact information to other businesses for their own marketing purposes.

We use third-party providers to support website operations, appointment scheduling, client management, intake forms, payment processing, analytics, and communications.

These providers include:

Wix: Website hosting and website functionality.
GlossGenius: Appointment booking, client management, and existing client communications.
Jotform: Intake forms, consent documentation, and training registration.
Stripe: Payment processing.
Google: Website analytics and measurement technologies.
Meta: Website tracking and advertising measurement technologies.
Floot: Development and future operation of Shameless Studio Manager.
Twilio: Planned SMS communication services.

These providers may process personal information in connection with the services they perform. Their handling of information may also be governed by their respective privacy policies.

Information may also be disclosed when required by applicable law or valid legal process.

7. Shameless Studio Manager

Shameless Studio Manager is an upcoming booking and business management platform developed for Shameless Waxing LLC.

As features become available, the platform may support:

Client accounts and account management.
Appointment booking and scheduling.
Service histories and client records.
Intake questionnaires and consent documentation.
Payments, receipts, and transaction records.
Gift cards, loyalty programs, and referral rewards.
Client communication preferences.
Appointment reminders and account notifications.

Information collected through the platform will be used to administer the applicable features and services.

8. Photography and Video Consent

Shameless Waxing LLC may request optional consent to photograph or record services for educational, advertising, marketing, website, social media, or promotional purposes.

For lash services, clients may authorize photographs or videos before, during, or after appointments. These materials may be used for educational or promotional purposes without compensation.

For tooth gem services, clients may authorize before-and-after photographs for educational or promotional purposes. Identifying features, such as a client's full face, will not be displayed without additional permission.

Photography and video consent is optional and is not required to receive the applicable service.

9. Data Retention

Shameless Waxing LLC maintains client profiles and associated records, including appointment histories, intake and consent forms, service information, and transaction records, for ongoing business and recordkeeping purposes.

We do not currently follow a routine schedule for deleting inactive client profiles or historical records.

Information may be retained for client service continuity, business operations, transaction documentation, and applicable legal or regulatory obligations.

10. Access, Correction, and Deletion Requests

Clients may request access to, correction of, or deletion of their personal information by contacting:

shamelesswaxing@gmail.com

Requests will be reviewed individually in accordance with applicable law, recordkeeping obligations, and legitimate business needs.

Certain information may need to be retained where required or permitted by law.

11. Data Security

Shameless Waxing LLC uses third-party platforms to operate its website, booking systems, intake forms, payments, and business communications.

No electronic storage or transmission method can be guaranteed to be completely secure.

Customers should avoid submitting unnecessary sensitive personal information through ordinary email or text messaging.

12. Children's Privacy and Minor Clients

Shameless Waxing LLC provides certain services to minors with parental or legal guardian consent when required.

For non-intimate services, clients under 16 years of age require parental or legal guardian consent.

Intimate-area waxing services, including Brazilian and bikini waxing, are available to clients who are at least 16 years old without parental consent, or 15 years old with parental or legal guardian consent.

Intimate-area waxing is not provided to clients under 15 years of age.

We may collect information necessary to schedule appointments, complete intake and consent documentation, and provide services to eligible minors.

Parents or legal guardians may contact shamelesswaxing@gmail.com with questions regarding their minor child's information.

13. Cookies, Analytics, and Advertising Technologies

Our website, shamelesswaxing.com, is hosted through Wix and uses cookies and related tracking technologies.

Our connected integrations include:

Google Analytics and Google Tag: Used for website traffic measurement, visitor activity analysis, and website performance evaluation.
Meta Pixel and Conversions API (CAPI): Used for website activity measurement and advertising-related analytics.

These technologies may collect or process information such as browser details, device information, IP addresses, pages visited, and website interactions.

Information may be processed by Wix, Google, Meta, and their respective service providers according to their applicable privacy policies and practices.

Shameless Waxing LLC does not currently operate paid advertising campaigns, although certain advertising measurement integrations remain connected.

Our website does not currently display a cookie consent banner.

Visitors may manage certain cookies through their browser settings and may have additional privacy choices available through Google, Meta, or applicable privacy laws.

14. Changes to This Privacy Policy

Shameless Waxing LLC may update this Privacy Policy to reflect changes in business operations, services, technology, or legal requirements.

The effective date displayed at the beginning of this policy identifies the date of the current version.

15. Contact Information

For privacy questions, information requests, or concerns, contact:

Shameless Waxing LLC

Colorado Springs, Colorado

Email: shamelesswaxing@gmail.com

Phone: (719) 649-7428

Website: https://shamelesswaxing.com