Terms of Service

Shameless Waxing LLC

Effective Date: November 14, 2026

Phone: (719) 649-7428

1. General Terms

These Terms of Service describe the policies and conditions applicable to services, products, professional training, online booking, and other offerings provided by Shameless Waxing LLC ("Shameless Waxing," "we," "us," or "our").

Our offerings include full-body waxing, lash extensions, lash and brow tinting, tooth gems, professional waxing education, digital products, and other available beauty services.

These Terms also address our upcoming booking and client management platform, Shameless Studio Manager, as its features become available.

Additional service-specific intake forms, consent agreements, and training requirements may apply.

2. Appointments and Scheduling

Appointments may be scheduled through our available booking systems or by contacting Shameless Waxing LLC.

Clients are responsible for providing accurate contact information and communicating appointment changes.

Appointment availability depends on the services requested, scheduling availability, and applicable booking requirements.

3. Cancellation, Rescheduling, and No-Show Policy

Cancellations or rescheduling requests must be made at least 24 hours before the scheduled appointment to avoid a cancellation fee.

Cancellations or rescheduling requests made with less than 24 hours' notice are subject to a fee equal to 30% of the scheduled service total.

Clients who fail to attend their scheduled appointment are subject to a 50% no-show fee.

Late Arrivals

Clients arriving more than 10 minutes after their scheduled appointment time will be considered a no-show and may be subject to the applicable no-show fee.

Shameless Waxing LLC may be unable to provide the scheduled service when a client arrives beyond the 10-minute grace period.

Same-Day Rescheduling Exception

If a client requests to reschedule on the same day as the original appointment, applicable fees will be waived when Shameless Waxing LLC can accommodate the new appointment without disrupting the existing schedule.

This exception is subject to same-day availability and is not guaranteed.

Refunds

Once a cancellation or no-show fee has been applied, it is nonrefundable.

Payments for services that have already been rendered are nonrefundable, except where otherwise required by applicable law.

4. Service Intake and Consent

Certain services require clients to complete intake questionnaires, disclose relevant service-related information, or acknowledge applicable consent agreements.

Clients are responsible for providing accurate and complete information to the best of their knowledge.

Service-specific requirements and consent documents may apply in addition to these Terms of Service.

5. Age Requirements and Parental Consent

Shameless Waxing LLC provides services to clients of various ages, subject to the following requirements.

General Services

Non-intimate services, including general body waxing, lash extensions, tinting, tooth gems, and other eligible services, do not have a minimum age requirement.

Clients under 16 years of age must obtain parental or legal guardian consent before receiving these services.

Intimate-Area Waxing

Services involving genital or intimate areas, including Brazilian and bikini waxing, are subject to additional age restrictions:

Clients must be at least 16 years old to receive these services without parental or legal guardian consent.
Clients who are 15 years old may receive these services with parental or legal guardian consent.
Intimate-area waxing services are not provided to clients under 15 years of age.

Shameless Waxing LLC may request age verification and applicable parental or legal guardian authorization.

All services remain subject to applicable laws, professional requirements, and service-specific consent documentation.

6. Photography and Video Consent

Shameless Waxing LLC may request optional permission to photograph or record services for educational, advertising, marketing, website, social media, or promotional purposes.

Lash Services

Clients may authorize photographs or recordings before, during, or after their lash appointments. With consent, these materials may be used for educational or promotional purposes without compensation.

Tooth Gem Services

Clients may authorize before-and-after photographs of their tooth gem applications for educational or promotional purposes.

Identifying features, such as a client's full face, will not be displayed without additional permission.

Photography and video consent is optional and is not required to receive the applicable service.

7. Professional Training and Education

Shameless Waxing LLC offers advanced waxing training intended for licensed estheticians and cosmetologists.

Training is not a state board-certified continuing education course.

Participants must satisfy the eligibility requirements and complete applicable registration and consent documentation.

Training Availability and Scheduling

Training sessions are offered once per month.

Following registration and payment, participants will be contacted regarding the next available training session date.

If a participant is unavailable for the offered date, they may request an alternate training date within three months.

Training dates will not be scheduled until at least the required deposit or full payment has been received.

Training Payments

Full payment must be completed no later than 10 days before the scheduled training date.

All training payments are nonrefundable, except where required by applicable law.

Payments may be transferable at the discretion of Shameless Waxing LLC.

Additional Requirements

Participants agree to the applicable course description, intake form, confirmation materials, and other training requirements.

Participants providing their own training models must submit the requested model names, phone numbers, and email addresses.

8. Digital Products and Educational Materials

Shameless Waxing LLC offers downloadable digital products, including educational e-books, business guides, and other digital resources.

Digital products are delivered electronically following successful purchase.

All digital product sales are final and nonrefundable.

Because digital products are delivered electronically and cannot be physically returned, refunds will not be issued once a purchase has been completed, except where required by applicable law.

Customers are responsible for providing an accurate email address to ensure successful delivery.

If you experience technical difficulties accessing or downloading a purchased digital product, please contact shamelesswaxing@gmail.com for assistance.

9. Payments and Transactions

Payments may be processed through third-party payment providers, including Stripe, or through other payment functionality made available by Shameless Waxing LLC.

Customers are responsible for applicable charges associated with the services, products, or training they purchase.

Receipts and transaction confirmations may be provided electronically.

Applicable cancellation, no-show, training, and digital product payment policies are described in their respective sections of these Terms.

10. Shameless Studio Manager

Shameless Studio Manager is an upcoming booking and business management platform being developed for Shameless Waxing LLC.

As features become available, the platform may provide:

Client accounts and account management.
Appointment scheduling and service histories.
Intake questionnaires and consent documentation.
Payments, receipts, and transaction records.
Gift cards, loyalty programs, and referral rewards.
Appointment reminders and account notifications.
Client communication preferences.

Users are responsible for providing accurate information when creating accounts, booking appointments, or submitting forms.

Additional platform-specific requirements may be presented when using particular features.

Features may be introduced, modified, or discontinued as the platform develops.

11. Gift Cards, Loyalty Programs, and Referrals

Shameless Waxing LLC may offer gift cards, loyalty benefits, and referral incentives.

Eligibility, redemption, restrictions, and other conditions are governed by the terms communicated for each applicable program.

12. SMS Messaging Terms

Program Name: Shameless Waxing LLC SMS Notifications

Shameless Waxing LLC currently uses GlossGenius for certain client communications and is developing an additional SMS messaging program through Shameless Studio Manager and Twilio.

Once implemented, the new program may provide the following communications to clients who have given the appropriate consent.

Transactional SMS Messages

Appointment confirmations, reminders, scheduling changes, receipts, intake forms, and other service-related notifications.

Promotional SMS Messages

Special offers, service announcements, appointment availability, rebooking promotions, and other marketing communications.

Consent

The upcoming Shameless Studio Manager platform is designed to present separate, optional, unchecked-by-default consent selections for transactional SMS, promotional SMS, and promotional email communications.

Consent to promotional SMS messaging is voluntary and is not required to purchase goods or services.

The new consent system is not yet operational in the live booking process. Consent recording and confirmation functionality must be completed before the program becomes active.

Message Frequency

Message frequency varies depending on appointment activity, account activity, and selected communication preferences.

Message and Data Rates

Message and data rates may apply.

Opt-Out Instructions

Once the Twilio SMS program is operational, reply STOP to unsubscribe from the applicable messaging program.

Help Instructions

Once the Twilio SMS program is operational, reply HELP for assistance.

Customers may also contact Shameless Waxing LLC at (719) 649-7428 or shamelesswaxing@gmail.com.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Privacy

For information about how personal information and messaging consent are handled, please review the Privacy Policy section of this page.

13. Website and Platform Availability

Shameless Waxing LLC may update its website, booking systems, digital offerings, and related functionality.

Online services may experience interruptions due to technical issues, maintenance, or third-party service availability.

14. Privacy

The collection, use, disclosure, and retention of personal information associated with our business operations, website, booking systems, and communications are described in our Privacy Policy.

15. Changes to These Terms

Shameless Waxing LLC may update these Terms of Service to reflect changes in services, policies, technology, or applicable legal requirements.

The effective date displayed at the beginning of these Terms identifies the date of the current version.

16. Contact Information

Questions regarding these Terms of Service may be directed to:

Shameless Waxing LLC

Colorado Springs, Colorado

Email: shamelesswaxing@gmail.com

Phone: (719) 649-7428

Website: https://shamelesswaxing.com